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COVID-19 Important Updates & Frequently Asked Questions

Girl Scouts of New Mexico Trails continues to monitor COVID-19 updates from the Centers for Disease Control, the World Health Organization, and the New Mexico Department of Health.  If you have a question, please email [email protected].

Recent Communications Regarding COVID-19

Our commitment to the safety and well-being of our members and the families and communities we serve remains steadfast, and we ask that all Girl Scouts, regardless of vaccination status or personal preference, take into consideration our duty to “respect myself and others” when engaging with fellow members who are not fully vaccinated.

Masks at Council, Troop & Service Unit Activities

  • All girls and volunteers must wear masks inside when the activity includes anyone who is unvaccinated.
  • Masks may be removed temporarily while participants are eating or drinking.
  • Masks are not required to be worn for activities conducted outside, providing that all participants, regardless of vaccination status, will be separated by at least 3 feet for the duration of the activity.
  • If an outdoor activity requires that participants be closer than 3 feet at any point, masks should be worn during those parts of the activity.
  • Troop & Service Unit leaders have the authority to require masks to be worn inside or outside by all participants, regardless of age or vaccination status. However, leaders may not circumvent the requirement that masks be worn inside or when participants will be closer than 3 feet.
  • Two of Three Rule: All participants must have at least two of the following three things in effect at all times: (1) be outside, (2) wear a mask/face covering, and (3) be physically distanced (of at least three feet.)

Masks at Albuquerque Service Center / GSNMT Offices / La Tienda

  • Masks are required inside all GSNMT facilities unless otherwise specified (i.e., an adult training where all participants are fully vaccinated). This includes La Tienda and the lobby of the ABQ Service Center.

Masks on Overnight Travel

Masks are not required during sleeping hours, but the following practices are recommended:

  • When renting or using your own tents, the recommendation is sleeping at 50% of the manufacturer recommendation for the tent
  • Whenever possible and safe to do so, increase ventilation by keeping screened flaps, windows, and/or doors open; when possible use a fan but take steps to minimize air blowing from one person directly at another person to reduce the potential spread of any airborne or aerosolized viruses
  • In a structure or room, position individuals head-to-toe or toe-to-toe to maximize distance between heads and faces
  • For bunk beds, position individuals head of the one in one bed opposite the position of the individual in the adjacent bunk. If possible, create four to six feet of space between beds

Temperature Checks

  • Girl Scouts of New Mexico Trails recommends that each participant’s temperature be checked prior to starting any activity, indoors or outdoors. While not every person carrying the COVID-19 virus has a fever, and while not every person with a fever is carrying the virus, temperatures above 100.4 degrees indicate that extra precautions should be taken to limit the spread of anything transmissible. If a participant has a temperature greater than 100.4 degrees, it is recommended that they return home and follow CDC guidance for when to seek treatment from a physician.

Covid Pre-Screening Questionnaire

  • While GSNMT will no longer require that anyone participating in a non-overnight Girl Scouts activity complete the COVID-19 Pre-Screening Questionnaire, it is available for Troops and Service Unit leaders who desire additional precautionary measures to limit the spread of COVID-19.
  • For anyone traveling overnight for a Girl Scouts activity, Troop and Service Unit Leaders or Council staff are required to collect the COVID-19 Pre-Screening Questionnaire from each participant prior to departure.

Vaccine Verification/Negative Testing

  • For overnight travel, GSNMT recommends that all participants provide COVID-19 vaccine verification or proof of a negative COVID-19 test taken no more than three days prior to departure. If any participants are experiencing symptoms such as fever above 100.4 degrees, coughing, or body aches, careful consideration should be given to asking that participant to opt-out of the trip in an abundance of caution. 

GSNMT recognizes that the COVID-19 health crisis is a fluid situation, and we will continue to monitor the guidelines provided by the state and local agencies.

Thank you for your patience, mindfulness, and collaboration as we all do our part to reduce the spread of COVID-19 – while continuing to build girls of courage, character, and confidence.

For general questions, please contact us at [email protected] or please call (505) 343-1040

Frequently Asked Questions

Girl Scouts at Home
What virtual/online activities are there for my daughter to participate in?

Bring the exploration, fun, and learning of Girl Scouts to your family even when circumstances are keeping Girl Scouts from meeting up in person. After all, Girl Scouts isn’t somewhere girls go or something they do—it’s who they are day in, day out. We’re providing self-guided, free activities with a focus on STEM, Outdoors, Entrepreneurship, and Life Skills to keep your girl connected from home. Check out our Girl Scouts at Home page for activities by age-level, and keep an eye on our online events calendar and our Girl Scouts of New Mexico Trails Facebook page to see what’s coming up.

Some of these activities may require materials that you should be able to find around the house. We’ll list those materials with the activity online so your daughter can be prepared before she starts the lesson.

In addition, we will strive to continue our Council-led training like Outdoor Core, First Aid/CPR, Volunteer Essentials, Babysitting, Higher Awards, etc. through an online platform.

Please keep an eye on our events calendar for registration and information.

Where can I find the information for virtual/online activities?

Check out our Girl Scouts at Home page for activities by age-level, and keep an eye on our online events calendar and our Girl Scouts of New Mexico Trails Facebook page to see what’s coming up.

There are girls in my troop/my daughter's troop that don't have reliable access to the internet. Are there options for them to still participate in Girl Scouts?

We are working with troop leaders to determine the need for materials to continue the Girl Scout experience from home without access to the internet. If you know of a family who is interested in Girl Scouting but unable to connect online, please ask them to call (505) 343-1040.

Where can we purchase badges/patches?

Our Albuquerque office is open Monday - Thursday 8:00 am to 5:00 pm with limited staff.  La Tienda will also be open.  Only two (2) customers allowed in La Tienda at a time.  Masks must be worn in accordance with the New Mexico public health order.  All other offices and facilities remain closed.

If there are any shop questions, please contact [email protected].

Cookie Program & Fall Product Program
Are the Girl Experience rewards going to be rescheduled?

Yes, all Girl Experiences will be rescheduled at a later date. Some events may change to a virtual experience depending on the reward. Once state public health orders allow for larger mass gatherings, facilities reopen, and GSUSA allows for out of state travel, we can begin the process of rescheduling the events.

What happens if my daughter earned the cookie camp reward?

Girls that earn the minicamp session will have the option to choose the alternate Program Voucher or carry over their minicamp session to use for the 2021 Summer Camp season.

Will there be cookie booths in 2021?

Safety is our first priority. We are following GSUSA guidance based on local state public health orders. We are looking at all alternatives and planning for different scenarios. We will have a final decision on booths in January 2021.

Girl Scout Membership & Volunteers
Are there opportunities to support Girl Scouts in my area?

There are many ways to support Girl Scouts in your community!  During this time of virtual programming, if you have a skill set that you’d like to share with our girls, please let us know.  As an example, if you have your own business and would like to share your skills about how you market your business to your audience, we’d love to partner you with our Entrepreneurial program staff lead to help with an upcoming program. 

Other ways to support girls and troops in your area would be to promote our Girl Scouting at Home program with girls ready to take the leap into Girl Scouts!  Even though we’re sticking close to home, there are so many wonderful opportunities for girls to be involved and get to know Girl Scouts.  Reach out to us at [email protected], and we’ll connect you to the right person.  Your support truly does matter, and we are excited to partner with you!

My daughter was supposed to go on a trip with Girl Scouts. What's happening with that?

If your Girl Scout was going on a destination through GSUSA, all travel is being refunded or rescheduled. Please contact the representative who helped you book your trip for more information.

If your troop was planning a summer trip that included any graduating seniors, that family may either request a full refund or you may invite the graduating senior on a trip next year as an adult member of your troop. 

Will council-led training be available online?

We are working on transitioning all regularly scheduled training like CPR/First Aid, Volunteer Essentials and Babysitting to a virtual program. Please keep an eye on our events calendar for details and registration information. 

Bronze, Silver and Gold Awards
What's happening with the Bronze, Silver & Gold Awards?

To ensure all Girl Scouts who want to earn the Highest Awards this year have the opportunity, Girl Scouts is offering a 3-month deadline extension from September 30 to December 31, 2020 for Girl Scouts who are graduating from 5th grade (Juniors who seek to earn the Bronze Award), 8th grade (Cadettes who seek to earn the Silver Award) and 12th grade (Ambassadors who seek to earn the Gold Award) this year. These Girl Scouts will bridge to the next program level officially on October 1, 2020 and, without this extension, would be no longer eligible to earn the Bronze, Silver or Gold Award, respectively. 

This updated Highest Award guidelines document provides clarifications for the guidelines.

How will this impact the High Awards Ceremony?

Our High Awards ceremony has been rescheduled for September 20th, 2020 - there will be more information on registration coming soon.  We hope to have a wonderful event in which all our awardees will be honored in front of family and friends.  Stay tuned for more information on specifics as we get closer to this event.

COVID-19 Vaccination FAQs

Once adults are permitted to receive the COVID-19 vaccination in their home state, are volunteers required to be vaccinated before they can meet in person with girls?

Girl Scouts of the USA (GSUSA) strongly encourages, but does not require, vaccination for volunteers. State laws and council policies vary, so please check with your council to find out whether it requires vaccinations (for those who can get vaccinated) and whether specific vaccine protocols apply in your jurisdiction.



Can council staff members inquire about the vaccination status of volunteers?

Unless your council has specifically mandated COVD-19 vaccinations for its volunteers, council staff should not inquire about a volunteer’s vaccination status. Deciding to receive a vaccine is a personal decision and Girl Scouts of New Mexico Trails encourages our staff and members to respect the privacy of fellow members and their families



Can parents/caregivers ask about the vaccination status of volunteers?

While parents/caregivers may certainly ask, volunteers are under no obligation to disclose their personal vaccination status. Also, under no circumstances should a volunteer discuss the personal healthcare decisions of another volunteer with anyone.



Can parents/caregivers or volunteers ask about the vaccination status of council staff and camp staff?

While parents/caregivers may certainly ask and Girl Scouts of New Mexico Trails strongly encourages all council staff members who can get vaccinated to become vaccinated when the vaccine is available to them, council staff are under no obligation to disclose their personal vaccination status. Under no circumstances should one staff member discuss the personal healthcare decisions of another staff member with anyone. However, a council may disclose whether it has either mandated COVID-19 vaccinations for its staff or has strongly recommended COVID-19 vaccinations for its staff.



Can parents/caregivers ask other parents/caregivers about the vaccination status of girls in the troop?

Parents/caregivers are certainly free to discuss vaccinations with other parents/caregivers when both parties are open to that conversation. However, parents/caregivers should not feel obligated to share personal medical information if they choose to maintain their privacy in the matter. Girl Scouts of New Mexico Trails encourages parents/caregivers to respect the privacy of the girls and other adults in their girl’s troop.



Once vaccinations for children are available, can councils or troop leaders require girls to be vaccinated before they attend in-person activities?

COVID-19 vaccines are not expected to become available for children before the end of 2021. Councils are encouraged to stay abreast of state regulations and the protocols that are practiced in public schools and use that information to inform their policies.



Once someone is vaccinated, do they have to continue to practice the safety protocols as outlined by the Centers for Disease Control and Prevention (CDC), such as social distancing, washing their hands frequently, and wearing a mask?

Yes. For the protection of all members as well as the families and communities we serve, Girl Scouts of New Mexico Trails will continue to practice, and encourage all members of the Movement to practice, all CDC-recommended health and safety protocols, regardless of whether or not an individual has received the vaccine.

COVID Pre-Screening Questionnaire

Use this Attendee Pre-Screening Questionnaire when conducting Girl Scout events and activities. 


Please note, the earlier communications on this list are now out-of-date. Please refer to the most recent communications for current information and recommendations.

Girl Scouts of New Mexico Trails Facility Updates

Based on public health authorities’ current guidance, GSNMT has taken several actions to support the health and well-being of our girls, members, and the community:

  • Our Albuquerque office is open Monday - Thursday 8:00 am to 5:00 pm and Fridays 8:00 am to Noon.  La Tienda will also be open.  Please see our shop page for hours.  Only two (2) customers allowed in La Tienda at a time.  Masks must be worn in accordance with the New Mexico public health order.  
  • Customer Care will continue to be available at  [email protected] .
Upcoming Events Status

Due to the evolving nature of this situation, postponements may have to be made with short notice, for instance in the case of a public health directive. We will do our best to contact all those affected as quickly as possible.

Non-health-related cancellations must be received by the published registration deadline to get a refund or to transfer to a different course. Cancellations received after the published registration deadline are not refundable.

April 1, 2021 Update: 

We are pleased to announce that our two iconic Girl Scout camps, Camp Elliott Barker in Angel Fire & Rancho del Chaparral near Cuba, as well as a new day camp at our Albuquerque headquarters, will be open this summer!  Due to current COVID-19 restrictions, spaces will be limited, so be sure to grab your spot as soon as registration opens on April 5. In the meantime, take a look at what sessions will be offered at each camp, and start planning your trip!

July 24, 2020 Update:

All face-to-face Girl Scouts of New Mexico Trails events through October 31, 2020 have been canceled. 

May 18, 2020 Update:
Our Albuquerque office will be open Monday - Thursday 8:30 am to 1:00 pm with limited staff.  La Tienda will also be open.  Only two (2) customers allowed in La Tienda at a time.  Masks must be worn in accordance with the New Mexico public health order.  All other offices and facilities remain closed.

April 15, 2020 Update:
All face-to-face Girl Scouts of New Mexico Trails events through August 1, 2020, including our beloved Roar & Snore and all camp sessions at both Rancho del Chaparral and Camp Elliott Barker, have been canceled. 

March 23, 2020 Update:
Volunteer Recognition Luncheon has rescheduled for July 18, 2020.

March 18, 2020 Update:
High Award Ceremony has been rescheduled for August 8, 2020.

March 17, 2020 Update:
All Girl Scouts of New Mexico Trails staff will be working remotely through April 10. You can still reach us via email and/or phone during business hours. All council service centers and La Tienda are closed until further notice.

Fall Product Program & Cookie Program Updates

Girl Scouts of New Mexico Trails continues to monitor COVID-19 updates from the New Mexico Department of Health and GSUSA. As always, the safety of the girls, families, volunteers and staff is our highest priority. We will continue to provide you with relevant updates and guidance to ensure that Product Program remains a safe and fun experience for our girls and our volunteers. The directions we provide volunteers considers all state public health orders. We have planned multiple approaches to provide the safest program possible for families and volunteers. You can expect low or no-contact approaches throughout each program.

Girl Scouts from Home

As Girl Scouts, we live by the motto "be prepared" - and that includes when the unexpected happens. While we ask that all members continue to follow the guidance of the Center for Disease Control (CDC) and their local health officials and cease in-person meetings, we want to deliver the opportunity for Girl Scouting to continue at home. Learn more at our Girl Scouts at Home page.

While we cannot endorse or support specific online meeting tools for your use, we are aware of several tools troops and Service Units are using for virtual meetings. See below for a list of free and low-cost tools that could be useful to you. 

Video and Audio-Conferencing Tools with free versions 

While all of these options have a free version, please note you may be prompted to consider their upgraded versions for a subscription fee.

  • Zoom - FAQ
    • Note: Meetings durations maximum of 40 minutes in free version
  • Skype - Support
    • Note: Up to 10 participants free
  • Webex – Help Center
    • Note: Limited file and content sharing in free version

Chat and Collaboration Tools with free versions

Additional low-cost tools for collaboration and conferencing to consider if the above options do not meet your group's needs.

Steps to help prevent the spread of COVID-19?

Please follow all of the steps recommended by the CDC. The same simple steps that prevent the spread of ordinary flu viruses work against COVID-19 and other illnesses:

  • Clean your hands often
    • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact
    • Avoid close contact with people who are sick
    • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
  • Cover coughs and sneezes
    • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • If you are sick or caring for someone who is
    • If you are sick:  Stay home.  If you have symptoms- fever, cough, shortness of breath, “flu-like symptoms”, please CALL your providers office or the COVID19 hotline (855-600-3453). If your symptoms are severe- and you need to go to the ED, call ahead let them know you are on your way and describe your symptoms, to help them prepare for your arrival. Do NOT walk into your primary care office. If you must leave your home while sick, you should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
    • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
  • Clean and disinfect
    • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
    • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Having trouble finding hand sanitizer? Good thing we're Girl Scouts! Try making some at home with this recipe.